Devices At Dunstan

This page is currently under construction. Please check back if something isn't working as it should and excuse the formatting as it's also being worked on. Thank you for your patience. ~Ms. Dolan 

Troubleshooting Your Devices

Step 1

Visit the Support for Devices page and follow the steps and processes outlined on the page.

Step 2 

If none of those steps remedied your issue: -Fill out the top section of the Repair Authorization Form (available on the board outside the Dunstan library) to the best of your ability and see Ms. Dolan in the library to get assistance. -Drop by the library to see if Ms. Dolan is available to assist you. If she isn't available, leave the device and the completed Repair Authorization Form on the counter in the library and check back at a later time.


Accidental Damage Protection (ADP)

Device Coverage

  • Purchases are non-refundable
  • Coverage is available only for Chromebooks purchased/issued through Dunstan during the 2018-2019  and 2019-2020 school years.
  • Make sure you select the correct link (based on the serial number of your device) so you access the coverage options available to your specific device.
  • You'll need both the serial number AND the model of your specific device in order to purchase this additional coverage. 
Post-Warranty ADP
Lenovo 100e or N23 Yoga purchased
during the 2018 school year as well as those
issued to students as loaners)
Serial number begins with P201 or P202

Additional ADP
(For Lenovo 100e purchased during the 
2019 school year) Serial number begins with P203 or P204

Connecting to the Network & Student Printing

Connecting Devices to Jeffco's 

Instructional Network

Printing From a Chromebook

(only works for school issued/purchased devices)


  Printing from Library

Workstations & Laptops

(only works for DMS Library equipment)


Requesting a Loaner Device
If interested in a loaner device for the 2019-2020 school year, families must complete a Meal Benefits Application and be approved for the program.  After receiving confirmation of approval for the program, please connect with Mrs. Wilmes in the main office with proof of approval. She will add your name to the list.  Within 2-3 days of notifying Mrs. Wilmes (in the main office) of the approval, the qualifying student(s) will be issued a loaner device to take to and from school for the school year.  *Ther are a limited number of loaner devices to this is first come first serve until all loaner devices have been issued for the year. If you have questions, please contact Dunstan's main office.

Additional Information
Cell Phones:
  • Students who need to use their cell phone for any reason during class time MUST get explicit permission from a school staff member each time. If the attention of a student is on their phone, they are missing out on instruction, support, and collaboration time with others.
  • They're a great way to stay in contact with others but they cannot be used to complete classroom tasks during the instructional day. 
Discouraged Devices:
The following devices are great for personal use but, at the current time, they don't work well or at all with the various learning management systems being used to support instruction and work completion here at Dunstan.  Please leave these devices at home: -iPads
        -Nintendo DS
        -Playstation PSP

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